Contact Connect™ provides a simple interface for the user to track
relationships between GoldMine records.
This utility was designed to be flexible for any industry and requires no
programming to change the industry focus or number of third parties tracked.
GoldMine is not a relational database. Although the Organizational Chart and
Referral Tabs help to track relationships, they both can be confusing to use.
Contact Connect™ provides a simple interface for the user to track
relationships between GoldMine records.
Contact Connect adapts well for the mortgage industry, where lenders working
on a borrower’s loan package have contact with a number of 3rd parties,
including sales agents, appraisers and title companies, not to mention their own
internal loan officers and processors.
This utility was designed to be flexible for any industry and requires no
programming to change the industry focus or number of third parties tracked.
Features:
- Simple linking between customer and third party records in GoldMine
- User-friendly window to view all linked parties
- Easily navigate between customers and any linked record
- Customization Wizard for tailoring to any industry
- Track up to 15 types of contacts
- Adjust screen labels for your business
Advanced Functions (Pro Edition):
- Lead Tracking
With the Pro Edition of Contact Connect you may specify the source of
a customer lead and whether you have distributed this customer as a lead
to any of the linked contacts.
This powerful relational functionality makes it simple to see
at-a-glance how many referrals you may have given to any player, as well
as how many you may have received.
- Synchronize Userdefined Fields
The Pro Edition of Contact Connect may be configured to allow for
storage and synchronization of contact information of linked records
directly on the customer record. This feature reads contact information
from linked records and writes the values to userdefined fields on the
customer record.
This option allows that data to be synchronized over to POINT,
Contour or Genesys loan file.
- Job Processing with OmniRush
The Pro Edition of Contact Connect may be configured to allow for
easy synchronization between GoldMine and OmniRush using Job Processing.
This feature reads calendar records scheduled for customer records
and transfers the jobs to the correct referral records in GoldMine for
easy processing by OmniRush.
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