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Now you decide the exact look of your GoldMine completion forms. YOUR screen pops inside GoldMine and suddenly it's a no brainer to get the data that you want recorded. It's not just a static form either - based on the data entered, the form can launch actions similar to Automated Processes.

Imagine calling a GoldMine contact, popping a customer form, clicking in three fields, and having GoldMine 1) Update two fields, 2) Complete a History Record, 3) Update a sales forecast, 4) Schedule a follow-up call in five months (two months before the contact's contract expires). We did this for one of our clients and saved their sales rep countless hours of repetitive data entry.

Here are some other examples:

CASE 1:  A medical device manufacturer is required to track specific problem issues related to their products. We created a custom screen that the regulatory department uses to record these events.

On one screen the customer service representative could enter (or lookup) the patient name and the reporting dealer contact name. The form contained fields and drop-down lists for the product id and serial numbers. It also contained a series of checkboxes and fields that were designed to compile a searchable legal note. The proper departments were then scheduled to follow-up. All of this accuracy was accomplished with a few mouse clicks.

CASE 2:  A telemarketing firm uses GoldMine to record sales call results and wanted to obtain specific metrics from freeform notes. We simply created a checkbox survey form that created a searchable note and reported using the data in the note.

CASE 3: An event management company used GoldMine to maintain their list of companies and upcoming events. They created GoldMine Opportunities to keep track of event details. When an individual registered for an event the event specialist would search for the event (opportunity), link the individual to the event, write a history record, schedule a forecasted sale to invoice the individual, and complete the same forecasted sale if the person paid, scheduled the person to the date of the event, and modified a few custom fields.

The gmScreens solutions to this complex method was to create a single registration screen. After clicking check boxes, filling in a few text fields, and clicking the 'Submit' button the event manager could move to the next call while gmScreens did the rest of the work.

Add records to any database, create survey forms, and make complex projects easy. Call us today for an online demo - (636)537-8327.

 

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CT-Innovations - St. Louis - 2268 Welsch Industrial Court, St. Louis, MO 63146  - 636.537.4284
CT-Innovations - Louisville - 11509 Commonwealth Drive, Suite 1, Louisville, KY 40299 - 502.814.5100
CT-Innovations - Springfield, IL - 217.241.0717

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