GoldMine FrontOffice 2000 integrates account management, sales force automation and marketing automation with call center software for external service and support desks to deliver a single, complete view of organizations’ customers. GoldMine’s Management Intelligence allows small to medium-sized organizations to improve planning and create relevant "best practice" processes and models. GoldMine addresses complete customer relationship needs by enabling sales, marketing, service and support teams to share account information and communicate in real time. Both Sales and Marketing and Service and Support components can be licensed separately to address specific needs or as one suite to provide a total CRM solution.

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